“Why am I having issues downloading Max on this TV? Are there usually glitches with Smart Hub? Brand new TV out of box is entirely broken - cannot download any apps except the pre-downloaded apps.”
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I’ve not had any issues with my TV to date
Sorry, there was a problem. Please try again later.Hi Claire, I'm sorry that Max is glitching on your TV. I recommend ensuring your TV is up to date with the latest Firmware. Go to Settings> Support> Software Update. If this does not fix the issue, you may need to delete and re-install the Max app. Finally, please know that the CU7000 TV has a built-in app store with hundreds of apps available to choose from. Go to Home> Apps> Search and type in the app you are looking for. I hope this helps! ~Samsung Advisor
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