When I plugged in my soundbar the tv audio went to a whisper and raising vol # does nothing, even if I disconnect the soundbar. I had seen other comments before on how to adjust but can't find them. null

Question

Asdfg · Accepted Answer

Go to tv settings, sound. & make sure sound output is showing name of your soundbar. My soundbar is also Samsun, so everything was auto.

Samsung · Answer

audio - So we can gather further information on the soundbar connected to your Q60A and provide you troubleshooting assistance, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat), text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Gina

Answered by Samsung 4 years ago

“When I plugged in my soundbar the tv audio went to a whisper and raising vol # does nothing, even if I disconnect the soundbar. I had seen other comments before on how to adjust but can't find them.”

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