Questions & Answers

Q: QuestionWhat are the benefits of the OLED Safeguard feature?

• A:Answer The OLED Safeguard feature automatically adjusts brightness, reduces heat, and dims the screen during breaks.

Q: QuestionIs the monitor compatible with HDR10+?

• A:Answer This monitor supports HDR 10+ technology.

Q: QuestionWhat is the purpose of the Glare Free technology?

• A:Answer Glare Free technology significantly reduces glare from external sources for a distraction-free presentation.

Q: QuestionIs the monitor supposed to come with a remote control?

Asked 4 months ago by Wheat.

• A:Answer Mine did not

  Answered 4 months ago by OutlawVerified Purchase

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Q: QuestionDoes this come with the vesa adapter?

Asked 4 months ago by Kenny.

• A:Answer Yes, I used it with a Vesa 100/100 mount and mounted it directly to my wall. I used the VideoSecu LCD LED Monitor TV Wall Mount. it does not state it fits the 49" but the weight rating is more than enough. I installed it successfully w/o issue.

  Answered 2 months ago by JoeandKristaVerified Purchase

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Q: QuestionNo problem recognizing my HDMI, however when I try to connect the PC via the Display cord option as well as HDMI 2 to HDMI it won’t recognize and both cords purchased at Bestbuy, what can I do now they are saying to use a HDMI Toggle cord for Xbox and PC

Asked 2 days ago by Tom.

Q: QuestionI have a maximum height of 18.5" on my desk. Will this fit? Could it sit without stand since it is curved?

Asked 2 weeks ago by Spazz.

• A:Answer no, not with the stand.

  Answered 1 week ago by PhillipVerified Purchase

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Q: QuestionWill my PS5 or Xbox work with this monitor?

Asked 2 weeks ago by CuriousGamer.

• A:Answer yes it will, but you'll need to purchase a micro HDMI to HDMI cable. Purchased mine on amazon after trying all the ones that best buy had in store(that unfortunately didn't work)

  Answered 1 week ago by Maverick1

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Q: QuestionWhat type/generation of oled panel is in this version?

Asked 3 weeks ago by hdgamer.

Q: QuestionDoes this monitor offer an HDMI Arc port?

Asked 3 weeks ago by Amogus.

Q: QuestionDoes this have built in speakers?

Asked 1 month ago by Ryan.

• A:Answer It does not, I had to buy speakers separately

  Answered 3 weeks ago by MeganCVerified Purchase

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Q: QuestionCan you stream Netflix and YouTube tv etc.. with this monitor?

Asked 1 month ago by AP.

• A:Answer Yep! I have a docking station and hook up my laptop to it and everything runs just fine

  Answered 3 weeks ago by MeganCVerified Purchase

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Q: QuestionWhen using split screen from two different inputs ie. PS5 one one side PC on the other, is the refresh rate limited to 60 or does it still output max hz?

Asked 1 month ago by Mikey.

Q: QuestionCan it be mounted on a triple monitor desk clamp?

Asked 3 months ago by Gabekai166.

Q: QuestionCan this monitor be split screened into two? How do I verify under its features/specifications (Picture-in-Picture)? Thank you.

Asked 5 months ago by Anonymous.

• A:Answer Yes, the easiest way to do this is to download Microsoft Powe toys and use the program Fancy Zones. See uploaded pics. There are a lot of options on screen splits. Check it out. There are easy to follow direction on You Tube, take a look and see if it is for you.

  Answered 2 months ago by JoeandKristaVerified Purchase

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Q: QuestionCurvature?

Asked 6 months ago by KennethH.

• A:Answer 1800R Curve - to me it is the perfect balance

  Answered 2 months ago by JoeandKristaVerified Purchase

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Q: QuestionIs this monitor compatible with a Mac?

Asked 8 months ago by Wolf.

• A:Answer It does not have a thunderbolt port on it however u can use the display port and get a adapter to turn it to usb c best buy sells these adapters they are by Belkin

  Answered 4 months ago by OutlawVerified Purchase

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Q: Questioncan this monitor be used with desk mounted monitor holders?

Asked 8 months ago by anone.

• A:Answer Yes, you just need the VESA mounting attachment or it cannot be attached to the mount

  Answered 5 months ago by WordupVerified Purchase

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Q: QuestionDoes My Best Buy Total membership cover burn-in for this monitor or do is a separate Geek Squad Protection Plan needed?

Asked 8 months ago by 0nyxEcho.

• A:Answer The Samsung 3 yr warranty includes burn-in protection in normal use. I think BB would defer to the manufacturer.

  Answered 6 months ago by Fraamus

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