Questions & Answers

Q: QuestionWhat are the benefits of the OLED Safeguard feature?

• A:Answer The OLED Safeguard feature automatically adjusts brightness, reduces heat, and dims the screen during breaks.

Q: QuestionIs the monitor compatible with HDR10+?

• A:Answer This monitor supports HDR 10+ technology.

Q: QuestionWhat is the purpose of the Glare Free technology?

• A:Answer Glare Free technology significantly reduces glare from external sources for a distraction-free presentation.

Q: QuestionIs the monitor supposed to come with a remote control?

Asked 9 months ago by Wheat.

• A:Answer Mine did not

  Answered 9 months ago by OutlawVerified Purchase

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Q: QuestionWill my PS5 or Xbox work with this monitor?

Asked 5 months ago by CuriousGamer.

• A:Answer Yes it will work, without issue

  Answered 3 months ago by ChristopherPVerified Purchase

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Q: QuestionDoes this come with the vesa adapter?

Asked 8 months ago by Kenny.

• A:Answer Yes, I used it with a Vesa 100/100 mount and mounted it directly to my wall. I used the VideoSecu LCD LED Monitor TV Wall Mount. it does not state it fits the 49" but the weight rating is more than enough. I installed it successfully w/o issue.

  Answered 7 months ago by JoeandKristaVerified Purchase

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Q: QuestionCan this monitor be split screened into two? How do I verify under its features/specifications (Picture-in-Picture)? Thank you.

Asked 10 months ago by Anonymous.

• A:Answer Yes, the easiest way to do this is to download Microsoft Powe toys and use the program Fancy Zones. See uploaded pics. There are a lot of options on screen splits. Check it out. There are easy to follow direction on You Tube, take a look and see if it is for you.

  Answered 7 months ago by JoeandKristaVerified Purchase

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Q: QuestionIs a dock needed? or does it have an integrated dock

Asked 3 weeks ago by Pip.

• A:Answer It has a USB hub but best used with mouse and USB external USB c dock. Let's you make the setup look cleaner as these wires travel far.

  Answered 1 week ago by DexterdjVerified Purchase

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Q: QuestionDoes this model come with a remote controller

Asked 1 month ago by Anonymous.

• A:Answer It doesn't have to be smart to have a remote but no, that's a sensor for light and also I do not think it works with the CoreSync if I'm not mistaken but the thing definitely is a sensor that front part that makes people think it has a remote. It looks like those Walmart TV sensors. I'm not sure if they have UV inside. The RGB lights

  Answered 1 week ago by DexterdjVerified Purchase

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Q: QuestionIs it touch screen

Asked 1 month ago by Lusk.

• A:Answer Lusk: No, the Samsung G93SD is not a touchscreen monitor. - Samsung Monitors

  Answered 3 weeks ago by Samsung

  
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Q: QuestionDoes it require a special video card on the computer

Asked 2 months ago by Bob.

• A:Answer Nothing that your pc wont have. It has 1 hdmi port and 1 Display Port.

  Answered 4 days ago by LawrenceBVerified Purchase

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Q: QuestionDoes this monitor have a built-in KVM function?

Asked 3 months ago by KVM.

• A:Answer It has partial KVM functions. You can have 2 PCs connected. You just need an external keyboard and mouse kvm but why would you want that? You can just basically use USB mouse that has the option to use more than one PC. They have some with more than one Bluetooth profile. Or use the dongle for one PC and Bluetooth mode for the 2nd. That kind of KVM isn't necessary. Then, you can switch the audio source coming out the monitor output to speakers.

  Answered 1 week ago by DexterdjVerified Purchase

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Q: QuestionWhat does the monitor weigh without the stand? What kind of wall mount do we need?

Asked 4 months ago by DonJulio.

• A:Answer Weight (without stand): ~ 26–28 lbs

  Answered 1 week ago by FilBot

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Q: QuestionCAN I RUN WINDOWS SOFTWARE LIKE EXCEL AND WORD ?

Asked 4 months ago by ARC.

• A:Answer Yes as long as its on your tower it will run it no problem

  Answered 3 months ago by ChristopherPVerified Purchase

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Q: QuestionNo problem recognizing my HDMI, however when I try to connect the PC via the Display cord option as well as HDMI 2 to HDMI it won’t recognize and both cords purchased at Bestbuy, what can I do now they are saying to use a HDMI Toggle cord for Xbox and PC

Asked 4 months ago by Tom.

• A:Answer Get new cables or check PC hardware. It shouldn't be a problem.

  Answered 1 week ago by DexterdjVerified Purchase

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Q: QuestionI have a maximum height of 18.5" on my desk. Will this fit? Could it sit without stand since it is curved?

Asked 4 months ago by Spazz.

• A:Answer No. The stand is required for stability. You can get a desk clamp arm if you desk can support it's weight. But after spending this kind of money with nothing to keep it from falling would not be a plesant time.

  Answered 4 days ago by LawrenceBVerified Purchase

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Q: QuestionWhat type/generation of oled panel is in this version?

Asked 5 months ago by hdgamer.

• A:Answer It uses Samsung QD-OLED (Quantum Dot OLED) • Same 2nd-gen QD-OLED panel tech used in newer Samsung/Alienware displays • Benefits: • Better brightness vs older OLED • More vibrant colors (quantum dot layer) • Improved burn-in resistance vs Gen 1

  Answered 1 week ago by FilBot

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Q: QuestionDoes this monitor offer an HDMI Arc port?

Asked 5 months ago by Amogus.

• A:Answer Ok I've tried it and yes it does. The single HDMI port works as ARC too, kinda a bummer if you're connecting anything that it's not PC since you will have to rely on Bluetooth.

  Answered 3 months ago by Anonymous

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Q: QuestionDoes this have built in speakers?

Asked 5 months ago by Ryan.

• A:Answer It says online it should but i have not been able to verify that with my pc setup

  Answered 3 months ago by ChristopherPVerified Purchase

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