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Make sure you do. It disconnect the power or it will go back to default. I learned this the hard way as it was plugged into an outlet controlled by a wall switch. Once I figured it out and plugged into a plug that was always live the problem went away
Sorry, there was a problem. Please try again later.Hi Homielee, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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