“Is it a malfunction that the volume adjusts itself or is that a result of a particular feature on a particular setting? I'll try to turn it down and it'll go back up. Malfunction?”
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Sounds like a malfunction. We do not have that issue. Good luck!
Sorry, there was a problem. Please try again later.Hi Michael! Your soundbar’s Adaptive Sound feature optimizes sound based on each scene and lets you hear voices clearly at low volumes. Press the Sound Mode button on your remote control and select Adaptive Sound. Should you need further assistance, please reach out to Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support. ^Patty
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