washer has stopped in the middle of comforter with 55 min showing and lid locked and will not finish. the only thing that comes up on the screen is lid locked power or start and pause and nothing. any suggestion null

Question

Samsung · Accepted Answer

We recommend power cycling the unit by unplugging it or cutting it off at the breaker for 60 seconds, plugging it back in and seeing if it resets and completes.  If you plug it back in and find that the error occurs again, please reach out to us via any of the following outlets and reference ticket number 1141840741.
1. Facebook Messenger:  http://m.me/samsungsupport 
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).  ^Lo

Answer

Sorry i can't help...i purchased the extended warranty on mine when i bought it in March just in case of this exact situation....good luck

“washer has stopped in the middle of comforter with 55 min showing and lid locked and will not finish. the only thing that comes up on the screen is lid locked power or start and pause and nothing. any suggestion”

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