“I bought a brand new top load Samsung washer with the impeller bad choice every load, no matter what clothes, load size, gets tied in knots, and I have to stop the machine every wash to untie the knotted clothes.. then constant banging.. what’s the remedy”
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There was no help from Samsung, other than a long cryptic set of words, a mention to follow a link that wasn’t there, and in the end… 0 help.
Sorry, there was a problem. Please try again later.Hi there, We aim to ensure you have the best experience when using your washer. We'd love to get this taken care of. We recommend using the resources below for steps to help with your clothes being knotted during the cycle. Check the embedded words for more information. Laundry is tangled or wrinkled after washing https://www.samsung.com/us/support/troubleshooting/TSG01218323/ Additionally, here is a link to help with your washer that is banging during the cycle. To complete the instructions, please check the embedded words, watch the video, and click "No" under "Did this resolve your issue?". Samsung washing machine is shaking too much https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151776955) when you message us so our team can retrieve your information. Thank you. -Kimberly
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