“Read terrible reviews on the quality of this washer. Evidently there are repairs required and parts are not available; seller and Samsung disagree on repair responsibility; Is this still going on?”
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Yes. Samsung customer service is TERRIBLE. I was actually told by the customer service rep that she would never buy such an expensive set. You could buy two cheaper machines for the price of one of these... biggest mistake ever! Should have bought the whirlpool.
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