“Bought w&d issue very easy to become unbalanced when I tried to correct washer would start from beginning did this 5 times had to remove sheets and wash small thin blanket by itself, also no children want to know how to turn off child lock”
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Hi BJ, We do understand what you have gone through with your washer. We will do our best to help you in any way possible. We recommend checking the resources below for the steps to take when the washer is not starting and giving an unbalanced error. Please watch the video and kindly click on the embedded words for more details. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you need support in the future, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1146623527), and it will help our team pull up your information. ^Rodel
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