Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Questions & Answers

No content
  • Front. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 11. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 12. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • #1 Ranked Top Load Washers for Customer Satisfaction 7 years in a row Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • Alt View 13. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 14. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 15. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 16. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 17. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 18. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 19. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 20. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 21. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • Alt View 22. Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White.
  • BBY Overview - Samsung Washers: Self Clean video 0 minutes 33 seconds
  • BBY Overview - Samsung Washers: Vibration Reduction video 0 minutes 45 seconds
  • BBY Overview - Samsung Washers: Super Speed video 0 minutes 40 seconds
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • BBY Overview - Samsung Laundry & SmartThings video 1 minutes 21 seconds
  • Samsung Which Samsung Top Load Impeller Washer Is Right For Me? video 3 minutes 26 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • Samsung Active Water Jet - Product Feature video 0 minutes 39 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White

Model:
WA55CG7100AWUS
SKU:
6547600
Your price for this item is $799.99
The comparable value price is $899.99
Page Showing 21-40 of 68 questions
Ask a Question

  • QuestionWhat is the warranty on this washer

    Asked by Norm.

    • Answer Hi Norm, This washer model has a manufacturer's warranty of 12 months of part and labor coverage. For more details, we shared the warranty information link below. Warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=WA55CG7100AVUS#standard-limited-warranty Have a lovely day. -Kimberly

      Answered by Samsung

  • QuestionWhat is the difference in features between the 5.5 cubic ft. white washer and the 5.5 almond/ivory washer?

    Asked by CME.

    • Answer Hello there, Thank you for your question. We understand how important it is to clearly know what features are included when comparing washer options, especially when the only visible difference appears to be the color. The 5.5 cu. ft. High-Efficiency Smart Top Load Washer with Super Speed Wash offers the same core functions regardless of color, including Super Speed Wash, SmartThings app connectivity, large-capacity tub for bulky loads, active water jet for pre-treating, and high-efficiency performance designed to save water and energy. You can review the full list of functions and capabilities for this washer here: Top Load Washer https://www.samsung.com/us/laundry/washers/top-load-wa7100c-top-load-large-capacity-smartthings-5-5-cu-ft-white-sku-wa55cg7100awus/ For confirmation of any retailer-specific variations related to color availability or bundled features, we recommend contacting the retailer directly or visiting your nearest retail location by calling P. (888) 237-8289, available 24 hours a day. You may also contact us at the following channel 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151730994) and the model numbers of the unit you are asking about, to help our team pull up your information. Thank you! ^Joshua

      Answered by Samsung

  • QuestionHow to change waterpump for 2017 Samsung washer

    Asked by Joe.

    • Answer Hi Joe, For assistance with changing the water pump on your 2017 Samsung washer, please contact us directly so a support representative can review your specific model and guide you through the correct replacement procedure or help you find authorized service options. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151711227) to help our team pull up your information. Thank you! ^Joshua

      Answered by Samsung

  • QuestionHello. How do you turn the automatic dispenser on for softener. All of a sudden, now when I put softener into the dispenser, it immediately comes out before the wash goes on.

    Asked by Anonymous.

    • Answer Hi there, We understand how confusing it can be when the fabric softener dispenses immediately instead of during the wash cycle, and we’re here to help you get the auto dispenser working correctly again. Please follow the instructions in the guide below and locate the sub-topic “How to turn on auto dispensing (top load models)”. Be sure to click on the embedded links within the article for additional support. Use the auto dispenser on your Samsung washing machine https://www.samsung.com/us/support/answer/ANS10001023/ Thank you! ^Joshua

      Answered by Samsung

  • Questioncan you adjust the water levels

    Asked by Anonymous.

    • Answer Hi there, No, this washer model does not have a manual water level button for standard cycles, as it automatically detects the weight of the laundry load to determine the appropriate water level. However, you can use the Deep Fill option for cycles that support it to add extra water. Have a great day. -John

      Answered by Samsung

  • QuestionHow to soak clothes for extended times

    Asked by nickname.

    • Answer Greetings! Thank you for your question about soaking clothes for an extended time with this Samsung washing machine model. This washer includes a Pre Soak feature that adds 18 minutes of soaking time at the start of the wash cycle when you press the Pre Soak button on the control panel. If you need to soak clothes for longer than 18 minutes, you can pause the cycle during the soak or wash phase and leave the clothes in the water for your desired amount of time. Just be sure not to leave it paused too long to avoid odor or damage. Leo

      Answered by Samsung

  • QuestionHow many pounds the clothes use

    Asked by ElyM.

    • Answer Hi Ely M, We are glad to answer your question about this Samsung washing machine model. I have shared a Samsung link below to help with the laundry size to use with Samsung washing machine models. The link has hyperlinks for additional information. The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1151011785 to help our team pull up your information. Leo

      Answered by Samsung

  • Questiondoes this model have a lint filter, if so where is it located ?

    Asked by paule.

    • Answer It is just in side the door. The filter is one of the largest I have seen and is very easy to clean.

      Answered by Catlover

  • QuestionWhat is the maximum LBS you can put in one load?

    Asked by JJMA.

    • Answer Good day, There is an appropriate way to load clothing into our Samsung washer to achieve optimal results and cleaning capabilities. For more information, see the link below. The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/ Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionSupply hose included?

    Asked by JohnB.

    • Answer No, they are not included.

      Answered by SnowMan

  • QuestionDoes this washer have a sanitize option?

    Asked by sanitizeoption.

    • Answer Mine self cleans at the end of cycles. If you catch it at the end of the cycle you will see it displaying that it is self cleaning.

      Answered by TamaraF

  • QuestionWhat can I get to clean it with?

    Asked by Deepload.

    • Answer Hi there, For cleaning the washer, we recommend using a mild detergent and a damp cloth to remove the spots. You may also use a small amount of Cerama Bryte cooktop cleaner if the spots remain. For more tips and information on keeping your washer clean, please refer to the link below. How to clean your Samsung washer https://www.samsung.com/us/support/answer/ANS10003197/ Have a fantastic day. -Kimberly

      Answered by Samsung

  • QuestionWhat is the difference between an agitator and an impellor? Can you show a cutaway of each?

    Asked by JAKE.

    • Answer Hi Jake, An agitator washer has a spindle in the center of the washer with spiral wings, while an impeller washer has a disk structure at the bottom of a washer. Here is a link to our website to learn more about the difference between an agitator and an impeller and see what fits your needs. Agitator vs. Impeller. https://www.samsung.com/us/washers/agitator-vs-impeller-washer/?msockid=08e6a45904c26b1f3477b061055f6aec Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionIs there a filter on this that needs to be cleaned out on a regular basis? If so where is it located. I can't seem to find anything on that. We haven't got ours yet I'm just trying to be prepared.

    Asked by Megan.

    • Answer Hi Megan, No, this washer has a mesh filter that needs to be cleaned once or twice a year. ^Rodel

      Answered by Samsung

  • QuestionIs this washer quiet? How long is the whole wash cycle?

    Asked by Cahoots.

    • Answer Hello there, Samsung washers are typically quiet, and most noises you may hear are normal or can be easily fixed. Depending on the weight of your laundry load, the washer automatically adjusts the washing time, water level, rinse cycles, and spin cycles. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148959991) so that our team can retrieve your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • Questiondo i have to connect with wifi

    Asked by mysue.

    • Answer No

      Answered by user481225

  • Questioncan you remove the agitator on this one? i have seen washers that can be used with or without it was just wondering if its possible on this one

    Asked by nofxezr.

    • Answer I apologize for the delay but, my washer doesn’t have the agitator in it…

      Answered by ReginaldH

  • QuestionCan this washer and also the matching dryer be used without the smart options being hooked up? Can it be used just as a regular washer & dryer?

    Asked by PurchasersFather.

    • Answer Yes

      Answered by user481225

  • QuestionWhat’s the size aluminum vent should I buy for this

    Asked by Anonymous.

    • Answer It’s 4” opening! Comes with a clamp on back of dryer

      Answered by AndreN

  • QuestionCan the end of cycle alarm on this particular washer be turned off?

    Asked by TB.

    • Answer Good day, Yes, the end-cycle chime can be turned off on this washer model. For instructions, please refer to page 45 under "Sound Off" of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Have a wonderful day. -Kimberly

      Answered by Samsung

Page 2, Showing 21-40 of 68 questions

Top Rated

  • Insignia™ - 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology - White
    Your price for this item is $449.99
    The comparable value for this item is $699.99
  • LG - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Steam and TurboWash3D Technology - Black Steel
    Clearance
    Your price for this item is $659.99
  • Whirlpool - 4.2-4.3 Cu. Ft. High-Efficiency Top Load Washer with 2-in-1 Removable Agitator - White
    Winter Sale Deal
    Your price for this item is $559.99
  • GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Deep Fill and Cold Plus - White with Matte Black
    Your price for this item is $588.99
    The comparable value for this item is $764.99
  • LG - 4.3 Cu. Ft. High-Efficiency Top Load Washer with SlamProof Glass Lid - White
    Your price for this item is $549.99
    The comparable value for this item is $899.99