Questions & Answers

1-10 of 102 Questions
  • Question
    How does broiler work with storage drawer under the range?   (4 Answers)

    By adnil February 18, 2015.

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      Answer

      The broiler is located inside the range directly under the burners. Therefore to use the broiler you simply place a rack towards the top of the oven.

      By Vineyard February 20, 2015.

    • Question
      How was depth measured?   (3 Answers)

      Is oven included?

      By Anonymous August 13, 2015.

      Answers
      • Best 
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        good question because if you measure the outside depth - including the over door handle, it's more like 27 1/2". It looks like they measured (23.69") from the back of the unit to the front of the over compartment - not including the door.

        By pops August 16, 2015.

      • Question
        Does it have drip trays? If not how do you clean under grate & is it hard to keep clean?   (5 Answers)

        By questions February 6, 2014.

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          Answer

          Thanks for the question. The NX58F5500SS does not have drip trays under the grates, but it does have sealed burners to prevent food from making its way under the cook top. The user manual contains instructions for keeping the cook top and other surfaces clean, but most spills can be cleaned up with warm, soapy water and a sponge. It's important to wipe up spills soon after they occur (taking care to allow it to cool first to avoid burns) so they don't get cooked on, making them more difficult to clean. - Ms. Samsung

          By Anonymous February 7, 2014.

          • Samsung Representative
      • Question
        Is the back of the oven indented to accommodate the gas line hookup?   (3 Answers)

        By choosy March 23, 2015.

        Answers
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          Answer

          We use propane gas and there was a special hookup on the back for the propane hose. Installer had to remove the city gas hookup and replace it with the propane hookup as well as the igniters for the oven, broiler and all the burners.

          By itsgold October 14, 2015.

        • Question
          What is the exact height?   (4 Answers)

          The description says 46 inches, but that seems impractical. Shouldn't it be 36 inches? Maybe it was a typo.

          By Anonymous July 3, 2015.

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            The NX58F5500SS cook top is 36" high to align with a standard counter top, but the height to the top of the back splash/control panel is approximately 46". Thanks for your question! Ms. Samsung

            By Anonymous July 7, 2015.

            • Samsung Representative
        • Question
          Regarding the stove top griddle: What is it made of?   (4 Answers)

          Is the stove top griddle made of cast iron? If not, what is it made of? Also, does it have a non-stick coating? I would rather it be cast iron as most cookware with a non-stick coating is typically made of aluminum- which I abhor! I plan to buy this range very soon- today or tomorrow. I am wondering if I need to find an alternative cast iron griddle if the one included with this range is aluminum. Thank you!

          By Anonymous December 1, 2013.

          Answers
          • Best 
            Answer

            Cast iron and has a non stick coating.

            By chef17 January 11, 2014.

          • Question
            Griddle burner capabilities   (3 Answers)

            Should the griddle burner control give a variance in flame height and have the temperature necessary to grill steak and or hamburgers

            By Puzzled January 7, 2016.

            Answers
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              Answer

              Hi Puzzled, The center oval (griddle) burner on the NX58F5500SS has a maximum BTU rating of 9500 and the flame height can be regulated by turning the burner control knob. The range of the height of the flame should be checked and adjusted by the gas installer to ensure appropriate size and color. For instructions on using the griddle to cook meats and other items, please refer to page 25 of the User Manual. Keep in mind that this is not a Power Burner, so if you'd like to sear steaks or other meats, cooking the outside more rapidly, you may want to consider using the 17K BTU right front Power Burner. Thanks for the question, Ms. Samsung

              By Anonymous January 20, 2016.

              • Samsung Representative
          • Question
            Where does the heat from the oven exhaust to? is it behind the oven handle?   (5 Answers)

            By choosy March 23, 2015.

            Answers
            • Best 
              Answer

              Hi Choosy, There's a vent underneath the right side of the control panel back splash where heat from the oven is vented. The vents in the NX58F5500SW door allow cooler air to circulate between the panes of glass in the door so it stays cool to the touch. Thanks for your question! Ms. Samsung

              By Anonymous March 24, 2015.

              • Samsung Representative
          • Question
            Does the oven work with power?   (6 Answers)

            By Anonymous November 30, 2014.

            Answers
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              Answer

              Thanks for your interest in the NX58F5500SS. The oven burners can't be lit manually during a power outage, but the surface burners can. - Ms. Samsung

              By Anonymous December 1, 2014.

              • Samsung Representative
          • Question
            Does the outside if oven door get hot when baking?   (2 Answers)

            By Ochbod June 21, 2014.

            Answers
            • Best 
              Answer

              We've baked several different items in this oven and have never felt the outside oven door get hot to the touch.

              By akisok2 July 12, 2014.

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