A:AnswerHello Evelyn! I am including a helpful link to a troubleshooting guide (https://bit.ly/3aECd1E) to support your concerns on the error code. Thank you for choosing Samsung! ^Lena
A:AnswerHey there, Wendyla. Here is a link that will help you find a service center in your area who can assist in getting this issue resolved (http://bit.ly/2ksKPDF). ^Lo