A:AnswerThanks for your question, Ronnie. The NE59J7630SW features True Convection, which includes a heating element paired with a fan in the back wall of the oven to help circulate heat more evenly and thoroughly, saving time and energy (up to 30% faster cooking times compared to conventional ovens). Detailed instructions for using this and other features are included in the User Manual which is available as a pdf file on Samsung's website for easy reference. If you're unfamiliar with convection, I would definitely suggest reviewing these instructions since there are some differences you should be aware of compared to a conventional oven. For example, the Auto Convert feature will adjust your set temperature down by 25°F when Convection Bake is selected, and baking times will likely be faster, as well. It's generally recommended that you start checking for done-ness approximately 70% of the way through the conventional baking time indicated in the recipe since the actual time needed can vary.
- Ms. Samsung
A:AnswerYes, the fan is making sure the heat is evenly spread throughout the oven. It shouldn't be that loud but is noticeable if your watching your food cook.
A:AnswerThanks for your interest. The NE59J7630SW does not have a bridge element. I'm not sure what you mean by "clean view"; the window in the door is tinted but does allow you to see what's cooking inside, especially when you press the button on the control panel that turns the oven light on without having to open the door.
- Ms. Samsung
A:AnswerHi Lacrossemom,
Thanks for your interest in Samsung's NE59J7630SB Range! Please call 888-BEST BUY or contact your local Best Buy store associates for information pertaining to pricing.
- Ms. Samsung
A:AnswerWhat is the difference between NE59J7630SS and NE59M4320SS besides $100 and the black between control panel and stovetop on one and silver on the other?
A:AnswerThanks for your interest! The NE59J7630 is currently available in four colors: Stainless Steel (NE59J7630SS); Black Stainless (NE59J7630SG); Black (NE59J7630SB); and White (NE59J7630SW). Samsung doesn't have a "slate" option in the line-up, but the Black Stainless color may be what you're looking for.
- Ms. Samsung
A:AnswerHi Ang, we understand your concerns with the Range. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Britt
A:AnswerNot sure but I did have to have an electrician out because a workman had put a nail through the wire. It didn't affect the old stove but it did affect the new range.
A:AnswerI don't know how it happened - We do not have that issue. We keep the stove top clean and do not slide pots or pans around. Could be some liquid or food that was burned into the surface and it was cooked in -- use that stovetop cleaner - it may do the trick.
A:AnswerHi Kathy,
I can't speak for other manufacturers, but I can tell you that Samsung Ranges have provided a variety of features and accessories (which vary by model) other than broiler pans for several years now. For information and availability of the broiler pan as an accessory purchase, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help.
Thank you!
Ms. Samsung
A:AnswerHi LindaRay, we understand your concerns with the TV. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to look into this. ^Rosi