Questions & Answers

Q: QuestionWhat size screw are used to attach the TV to its stand and can you buy a pack of the necessary screws/washers/etc? I was gifted this TV, but it was lacking the much needed screw pack. Thanks in advance!

Asked 7 years ago by PapaBear.

• A:Answer If you have the spec book they should be listed. Or look online for this model. Ops manuals are usually on the web site.

  Answered 6 years ago by CharlyVerified Purchase

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Q: QuestionCan I download the Spectrum App

Asked 7 years ago by Peaches.

• A:Answer Yes, you can download the Spectrum App.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes the stand swivel, allowing you to move the display for viewing from different corners of the room?

Asked 7 years ago by tobermorysaki.

• A:Answer It does not swivel.

  Answered 6 years ago by BobbyJVerified Purchase

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Q: QuestionDoes Amazon prime video come installed on this TV?

Asked 7 years ago by Keith.

• A:Answer Yes

  Answered 7 years ago by JoeCVerified Purchase

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Q: QuestionIs this TV fully compatible with my Xfinity remote? I've read some reviews that claim that the volume control on an Xfinity remote doesn't work properly on some smart TVs.

Asked 7 years ago by DARO.

• A:Answer Yes it does I don’t have any problems with the volume.

  Answered 7 years ago by CarolVerified Purchase

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Q: QuestionI have a tv similar to this one, when i am playing on my ps4 the brightness of the tv goes really low its almost dark.do you know whats the cause of that??

Asked 7 years ago by Brallan.

• A:Answer Hi Brallan, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionDoes this model support “screen mirroring”?

Asked 7 years ago by Cindy.

• A:Answer Hello Cindy, this unit does have TV to Mobile and Mobile to TV mirroring capabilities. ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionCan you download the directtv now app on this TV?

Asked 7 years ago by DirectTvNowApp.

• A:Answer Hello DirectTvNowApp, I have attached a link below to available applications. https://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionCould you tell me the spread of the wall mount holes 8 x 8 or 4 x 4.

Asked 7 years ago by racefan.

• A:Answer 8x8

  Answered 7 years ago by DATPVerified Purchase

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Q: QuestionDoes this come with Netflix app and other apps?

Asked 7 years ago by Michelle.

• A:Answer Yes it comes with Netflix and an assortment of other apps

  Answered 7 years ago by Mrcbr1100xxVerified Purchase

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Q: QuestionWhere is the HDMI ARC input? On the back? On the side?

Asked 7 years ago by Mark.

• A:Answer Hello Mark, the HDMI ARC is HDMI IN 2 on the side panel. ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionCan this tv support a wireless headphone set, so it has a video outlet for one?

Asked 7 years ago by Anonymous.

• A:Answer No, this unit does not support wireless headsets.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI have a pair of (avantree) blue tooth wireless headphones. Can they be used with this tv?

Asked 7 years ago by Mick.

• A:Answer Hello Mick, this unit does not have Bluetooth capabilities. ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionMy father-in-law is visually impaired. Does this TV have the ability to change font sizes for channel display, etc. ?

Asked 7 years ago by Bob.

• A:Answer Hello Bob, I have attached a link below to the user manual, you will find more information regarding font size on page 88. http://downloadcenter.samsung.com/content/UM/201707/20170711164700234/ENG_US_KTSATSCL-1.0.8.pdf ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionCan I record programs from this TV?

Asked 7 years ago by kozi.

• A:Answer The TV itself does not have recording capabilities. It is compatible with some recording devices.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes the following TV have a QAM Tuner? Samsung - 50" Class (49.5" Diag.) - LED - 1080p - Smart - HDTV Model: UN50M5300FXZASKU: 5901040

Asked 7 years ago by Rick.

Q: QuestionCan I hook up my Boise sound system

Asked 7 years ago by Rosanne.

• A:Answer Yes a Boise can be hooked up for a better sound

  Answered 7 years ago by TishVerified Purchase

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Q: QuestionDoes this tv have the Tizen smart hub UI like the Samsung 2017 4k tv's

Asked 7 years ago by givemeHD.

Q: QuestionWhat are the pros and cons to a smart tv and does a LED tv have a limited lifetime based on how much viewed.

Asked 8 years ago by Red.