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it would be a problem if those bars were there all the time and I'm willing to bet that sometimes you see a full picture across the full screen. The bars are there as a result of how the movie was recorded-for the movie screen. To do away with these bars you have to use the Zoom in feature but you would lose the the edges of the picture. I hope I am right that it only appears when watching certain movies or shows that were recorded for the movie theater screens, which are wider that a television screen.
Sorry, there was a problem. Please try again later.Change aspect ratio in setting menu to full screen or another selection other than 16:9
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