“I purchased this tv 2 months ago and have had issues with the sound . One day the sound works fine, the next day when I turn on the tv there is no sound??? This has happened twice now. Is this an adjustment issue or is the sound faulty??”
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Hi Paul, If you are connected to an external device for sound output, please check the below settings: 1) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. If you need more help, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Advisor
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