Questions & Answers

Q: QuestionSamsung 49" 4K UHD HDR QLED Tizen Smart TV (QN49Q60RAFXZC) What dimensions are the shipping box, trying to determine if it will fits in car.

Asked 5 years ago by Biss.

Q: Questionwhat are the dimensions of a 43 inch tv box? Does it exceed 62" in length, width and height?

Asked 6 years ago by Sher.

Q: QuestionI would like to carry a TV to India. Airline accepts a tv with 62 linear inches including the BOX size. so, what is the maximum size tv which I can purchase? Could you please advise?

Asked 6 years ago by Bhanu.

Q: QuestionCan this TV be plugged in directly to a 220 Volts power?

Asked 6 years ago by Nelle.

• A:Answer It carry a 110v plug so am not sure about that. If it could it would normally carry a switch that you can switch between voltage

  Answered 6 years ago by AntzmanVerified Purchase

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Q: QuestionDo you see any problem with installing this tv in corner of a 4 season sunroom. Also can it be mounted with a tv mount to ceiling?

Asked 7 years ago by Bob54.

Q: QuestionIs it only online sale?

Asked 7 years ago by Anonymous.

Q: QuestionIs this tv energy star ?

Asked 7 years ago by Edwarr.

• A:Answer Yes, this tv is energy star rated.

  Answered 7 years ago by CommunityAnswer

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Q: Questioncan a wireless key board be added to this tv?

Asked 7 years ago by MNuser.

• A:Answer Yes you can add a Bluetooth keyboard to this TV through the menu

  Answered 7 years ago by Teddor58Verified Purchase

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Q: QuestionAm I able to get the wwe network through the app for my kids?

Asked 7 years ago by Ruan.

• A:Answer YES

  Answered 7 years ago by AppleLadyVerified Purchase

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Q: QuestionI have this tv half year. Everything is perfect but if I am trying tv guide screen showing me list of chanels with sign NO INFORMATION. How i can fix it?. Probably i mess up playing with remote. HELP ME PLEASE

Asked 8 years ago by Adam.

• A:Answer Hi Adam, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered 8 years ago by Samsung

  
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Q: QuestionCan I use the same stand mount for this curve that I used for my flat screen?

Asked 8 years ago by Para.

• A:Answer Yes

  Answered 8 years ago by Nmdad83Verified Purchase

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Q: QuestionUN55MU6500 I'm specifically asking re: hearing aids, not headphones. earlier Q: is there technology that transmits audio wirelessly directly from TV to compatible hearing aids w/o using tower that's hard-wired to the TV. Is this TV capable of that?

Asked 8 years ago by equinox.

• A:Answer Bluetooth is supported and if the hearing aid has BT then it can be connected

  Answered 8 years ago by AabhasVerified Purchase

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Q: QuestionWhere can i get anew remote

Asked 8 years ago by Nondi.

• A:Answer Probably from the manufacturer.

  Answered 8 years ago by markt04Verified Purchase

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Q: QuestionWhat is the input lag for gaming?

Asked 8 years ago by Cliffk.

Q: QuestionCan this tv be mounted on a wall

Asked 8 years ago by Dave.

• A:Answer Yes..

  Answered 7 years ago by AlexVerified Purchase

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Q: QuestionDoes anyone else have issues with the TV not working properly? The tv doesn’t work half the time when trying to work the volume. Won’t turn off or turns off and comes back on. Last night the tv turned on twice on its own. I’m wondering if I should return.

Asked 8 years ago by Kas.

• A:Answer I have not had the issues---but--strongly suggest return

  Answered 8 years ago by ErnieVerified Purchase

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Q: QuestionIs this TV Voltage a 240 volt or 110volt or both?

Asked 8 years ago by EB.

• A:Answer Gotta be 110v for US TVs

  Answered 8 years ago by ncastVerified Purchase

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Q: QuestionI am extremely interested in the Samsung 55" curve TV my question is what is open box and does it have to be paid in full before delivery

Asked 8 years ago by Dreaddy.

• A:Answer First open box fail... after 2 week we realized that the tv has a line in midle of the screen. Best buy staff help me to make easy the return of tv even it was open box... I found same one but this time brand new. It might be just not lucky this time with open box purchase. I paid both credit.

  Answered 8 years ago by Pam111Verified Purchase

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Q: QuestionDoes the power input supports 220-240 voltage power outlet?

Asked 8 years ago by kay.

• A:Answer No

  Answered 8 years ago by GoniritaVerified Purchase

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