“We just purchased a 55" Tv. We have very annoying lady who announces the sound level and we can't get rid of her. The sound is also fuzzy and we have to go into the 70's before we can properly hear the audio. How do we get rid of her before I ---?”

Asked by Bob 5 years ago

1-2 of 2 Answers

Hi Bob! This is the Voice Guide feature that can be enabled or disabled through the Accessibility menu. From the Home screen, use the TV remote to navigate to and select Settings > Select General, and then select Accessibility > Select Voice Guide Settings, and then select Voice Guide to toggle the feature on or off. ^Tim
Answered by Samsung 5 years ago
Sorry, there was a problem. Please try again later.
Go into set up and turn off voice over audio
Answered by HighlandPark 5 years ago
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