A:AnswerThe remote is slim, sleek, contoured to rest comfortably in hand and is all black. It has a large center multi purpose button (in addition to other buttons) similar to an Amazon fire stick remote.
A:AnswerHaving issues also cannot get on to the internet. Something is wrong with this tv. Best buy is exchanging it for another one. I would exchange it now before it is too late to do that.
A:AnswerThis is a Smart TV so it will request to connect to Wifi and may want to update the firmware before you use it for the first time. Such things seemed skip able but I chose to progress anyway as it is always advisable to keep any computer hardware up to date. If internet is an issue I recommend a set without any SmartTV functionality.
A:AnswerDidn’t have it shipped, so not sure if it would be larger than the box we received. The box it was packed in was not much larger than the tv dimensions.
A:AnswerYes! I have both my Samsungs mounted on the wall with the Sanus SMF218 for about $70 from Best Buy. They work well, leaving you lots of space below it. Just be sure to hit the wall stud.
A:AnswerFirst of all, refresh rate & motion rate are not the same thing. "Refresh rate" is a value that indicates the number of times per second that a TV refreshes its image. With a TV running at 120 Hz, the frame refreshes 120 times per second. A refresh rate of 120 Hz is double the standard rate of 60 Hz & is the highest rate available today. If I'm understanding correctly, the 240 Hz "motion rate" that Samsung refers to actually deals with another layer of signal amplification that is unique to their higher-end processors. They claim this provides an even smoother overall visual experience when watching faster action video such as action movies, sports & video games. I unfortunately do not fully understand how the motion rate tech works...sorry. I can say that the Samsung set with the 120 Hz native rate & 240 Hz motion rate looks great overall, especially when running a solid high-definition signal through it. Hope this helps.
A:AnswerIt does support 220V at 50Hz despite what the sticker on the back says. You'd have to pry the back panel off to see the power circuit board to verify that though.
A:AnswerThe picture is only as good as your input resolution. Make sure to adjust the picture quality to your liking asxwell. It can be set to Movie, realistic, dynamic, etc
