“My 55" Samsung 4k uhd model mu6290 has cloudy white edges on both sides about 3 to 4inches wide. Should I return the TV? Is it a defect? I tried messing around with all the settings. Doesn't help. It is in a very dark room. Very noticeable though.”
1-5 of 5 Answers
Have you looked at the picture settings? There is a small possibility the Brightness and Contrast settings need adjustment. My unit does not have the cloudy edge (day or night). -Usually have the "Dynamic" picture setting where the Brightness, Contrast, and Backlight are set pretty high. I would suggest a return if the picture settings don't resolve the issue. I know a friend that had an issue with a new television and Best Buy delivered the new replacement, so that may be a possibility that could ease the situation.
Sorry, there was a problem. Please try again later.I would say it is a defect mine doesn't have that.
Sorry, there was a problem. Please try again later.Yes as soon as possible
Sorry, there was a problem. Please try again later.Absolutely send it back. Could be the LEDs but this my 2nd LED TV and I have not had that issue at all.
Sorry, there was a problem. Please try again later.Sure, ask Best Buy and see what they can offer to make you a satisfied customer.
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