Questions & Answers

Q: QuestionI have a sound bar with bluetooth, what is the advantage of having it on the tv too?

Asked 8 years ago by sulivan.

• A:Answer Charge up the speaker battery and just carry the TV sound around your house.

  Answered 7 years ago by bMin

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Q: QuestionI know this includes Hulu. But, can you watch the new Hulu live TV?

Asked 8 years ago by HuluLiveTV.

• A:Answer Yes you can if you have an account.

  Answered 7 years ago by IvanVerified Purchase

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Q: QuestionIs there a way to increase the file limitations on my TV (UN55MU6300FXZA). I have an External Hard Drive that has, by my estimation, around 900 movies (with subtitles). I have encountered this limitation problem twice in the past 6 months.

Asked 8 years ago by Jayaress1.

Q: QuestionIs this an open-box item at this price?

Asked 8 years ago by Anonymous.

• A:Answer No closed box.

  Answered 8 years ago by Zeus55lpVerified Purchase

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Q: QuestionThis Samsung does not need a streaming devise like Apple TV correct? How do you load Netflix App to it? What apps come on the TV?

Asked 8 years ago by Susan.

• A:Answer Some of the major apps available are listed in the specifications section on the page. You do not need to "load" Netflix into the TV. The Netflix app is already on the TV. If you want other apps, it's like any other digital device like a phone--you go to the "app store" and can look for different apps you want (you don't need to purchase them though). HBO Go, Netflix, Amazon Video, Hulu, Pandora, Spotify, CNN, and Facebook video are some of the apps that you get on this TV. (LG TV's do not have access to the HBO Go app, so that is one benefit you get through Samsung TVs.)

  Answered 7 years ago by jpbostonVerified Purchase

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Q: QuestionHas anyone got an xbox one x HDR to work?

Asked 8 years ago by Axeu.

• A:Answer I personally do not have a Xbox one x, I do know that my friend was having issues but not do to the tv, it is a issue with the Xbox one X.

  Answered 8 years ago by BrandonVerified Purchase

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Q: Questionhow can I get it shipped if out of the shipping area?

Asked 8 years ago by Anonymous.

• A:Answer Have you tried contacting a ups or FedEx or even a mom and pop shipping store that can send items to you and it shipped to them?

  Answered 7 years ago by Jr1465Verified Purchase

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Q: QuestionHow much is this tv? Do you still have it?

Asked 8 years ago by Sandra.

• A:Answer We paid about $650. On sale.

  Answered 8 years ago by Howard99Verified Purchase

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Q: QuestionIs this tv the 800 series?

Asked 8 years ago by Oz.

• A:Answer no its the mu 6300 series

  Answered 8 years ago by billVerified Purchase

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Q: QuestionIs the TV supposed to be leaning back on the stand? I secured all 8 screws and from the side it seems to be slightly tilted back from the top. From the product photos on your site it looks like it should be standing straight up. Is this normal?

Asked 8 years ago by James.

• A:Answer Ours also tilts slightly upward from the bottom. We've used the swivel function on the tv stand plenty and it has not shown any signs of slipping.

  Answered 8 years ago by JayhawkerVerified Purchase

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Q: QuestionWhat is,a smart T.V.

Asked 8 years ago by Lonnie.

• A:Answer A SMART TV, is one with Tablet features, like installing and running APPS, Browsing the internet among other things. Check the specs of the TV to see what features it supports.

  Answered 8 years ago by ADG52Verified Purchase

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Q: QuestionDoes this model have RCA Audio Out jack for use with headphones?

Asked 8 years ago by charlieb.

• A:Answer Yes it has

  Answered 8 years ago by JP3998Verified Purchase

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Q: QuestionCan you watch movies off note 5 onto t.v.

Asked 8 years ago by Buckduck.

• A:Answer Yes, the technology used to be called Screen Mirroring but the name has changed to Smart View. The technology is the same. Only the name changed.

  Answered 8 years ago by Sarkel42Verified Purchase

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Q: QuestionTv with picture in picture

Asked 8 years ago by Anonymous.

• A:Answer No picture in picture

  Answered 8 years ago by joe8227Verified Purchase

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Q: Questionhow many usb ports and where are they

Asked 8 years ago by noctrain.

• A:Answer There is only one USB port on the rear of the TV. They are located in the same spot as the HDMI ports.

  Answered 8 years ago by KenwithacVerified Purchase

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Q: QuestionI have a Z-Box sound box that my current TV sits atop of. What is the width of the stand on this model TV?

Asked 8 years ago by Anonymous.

• A:Answer I also have a Z-Box(30" long) but the stand is 32 inches long and should support the TV. If you look at the type stand,it is full length and not two individual legs like most 4 k TV's use. That is why I plan to purchase this series Samsung TV in the near future(when our present Samsung 3D Tv fails(over 5 years old with a dimming picture) . I couldn't find anyone else who uses this type of stand. Our stand is only 37 inches long which limits the other brands stands(minimum width 38").. Hope this helps you.

  Answered 8 years ago by EdLO

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Q: QuestionIs there a way to turn off the microphone capability on this TV? I won't use it and don't want big brother monitoring my life.

Asked 8 years ago by G.

• A:Answer The microphone capability exists on the remote control and only works if you physically hold the button down on the remote.

  Answered 8 years ago by Sarkel42Verified Purchase

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Q: QuestionDoes the optical audio out on this tv work for every type input feed via HDMI (always on)?

Asked 8 years ago by Bobson.

• A:Answer Yes

  Answered 8 years ago by TechVerified Purchase

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Q: QuestionI watch a lot of sports and play video games like battlefield, COD, ext... is there motion blur?

Asked 8 years ago by DallasCowboy.

• A:Answer I don't play video games, but sports games look incredible. I watch from ~ 7' away from the screen, and motion blur is NOT a problem.

  Answered 8 years ago by Sarkel42Verified Purchase

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