“I was impressed with the 4K picture in store and pulled the trigger. It was easy enough to hook up, but the icture is not as detailed as it was on display. I have the 4K cable box from provider and cable? Something does not seem right?”

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• Try using a 4K HDMI cable too.

  Answered by Brenda1 7 years ago

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• Hello, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 7 years ago

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