Questions & Answers

Q: QuestionThis TV would be for an office. I would like an art background when not active viewing. Don't want or need cost of Frame TV. Can you get the Artcast app/service on this TV? If Artcast is not available, are there any other art apps available? Thanks.

Asked 6 years ago by LookingforArt.

• A:Answer This tv would be great for that. The different clocks are cool!

  Answered 6 years ago by DebiVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many horizontal inches from one leg of the stand to the other leg?

Asked 6 years ago by Wondering.

• A:Answer Footprint of the 55" TV stand: 38.3" x 9.8"

  Answered 6 years ago by TimonVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello, I will be be purchasing this TV and placing it on a Lane Hope chest approx 43" in width. Will this TV work on it? Currently I have a 50" Vizio Smart TV on the Hope Chest and has the same type of legs the Samsung has. Thanks!

Asked 6 years ago by Lottie.

• A:Answer It may work for you. I think the TV may be wider than your hope chest. We mounted ours on the wall so I can't be sure about the leg width.

  Answered 6 years ago by queenie3Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this 2019 TV have Air Play 2? As shown at the CES?

Asked 6 years ago by JO.

• A:Answer No, the TV does not have an AirPlay 2.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this tv compatible with MLB TV ?

Asked 6 years ago by Don.

• A:Answer Yes, you can install MLB.TV app on this smart TV.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a big difference in the un50js7000 and the qled q6? Which one is better?

Asked 6 years ago by Julio.

• A:Answer The Q6 is a much better tv, using the QLED technology.

  Answered 6 years ago by JJB12Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the QLED Q6f have High Efficiency Video Coding (HEVC) to stream 4k video from streaming services like Netflix?

Asked 6 years ago by motoman.

• A:Answer It has Netflix app built into the TV. As well as Hulu and others.

  Answered 6 years ago by JustinVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy dog chewed my one connect cable therefore i have no tv now. I bought a new cable but i still cant get my tv to power on. What am i doing wrong. My tv is model number un65ks8500f.

Asked 6 years ago by Gabe.

• A:Answer Hmmm. Where did you get the replacement power cable from? I would be cautious about what cable I would plug in, as the wrong one could cause electric issues and damage the TV.

  Answered 6 years ago by NicoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat is the refresh rate

Asked 6 years ago by bigjim2418.

• A:Answer Refresh rate is 240

  Answered 6 years ago by JWH6692

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tv allow for over the air antenna to be used?

Asked 6 years ago by casey.

• A:Answer Yes. it has a RF input for antenna. It also has a digital turner. It most likely will not pick up any analog channels. Only digital channels, which are the majority of broadcast channels.

  Answered 6 years ago by boggs

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this the 2018 model

Asked 6 years ago by Gman19.

• A:Answer Yes, this is a 2018 model TV.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the refresh rate of this tv 60hz or 120hz?

Asked 6 years ago by tanna.

• A:Answer Whatever number is listed, divide it in half. This is the true "effective" refresh rate. For example, this product lists a refresh rate of 240hz. This equates to a true refresh rate of 120hz, which is the best you can get. Everything else is fluff.

  Answered 6 years ago by TechSpecialist

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow can I disable Bixby? I don't know how it got on my tv, I hate it it doesn't understand anything. it is totally worthless. I had Alexa on it to chose music and channels with. it worked great. I am ready to return TV.

Asked 6 years ago by jan.

• A:Answer Bixby is from Samsung. It works fine on my set

  Answered 6 years ago by fratVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I sync my QLED Samsung to my Bose Wave system? Any benefit ion sound quality?

Asked 6 years ago by CaddoDuck.

• A:Answer Yes, this TV has an audio output for connecting to external devices. Your remaining question cannot be answered at this time.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat apps does this television come with?

Asked 6 years ago by Slupert.

• A:Answer It comes pre-installed with Netflix, DirecTV, Hulu, Amazon Prime, YouTube, HBO Now, Spotify, ESPN, Fandango Now, the major networks and a bunch of other apps I don't personally use. There's also a huge list of other video/music/sports/TV apps at your fingertips that aren't pre-installed but can be downloaded. We've had the TV about 3 weeks and we are really happy with the picture quality, functionality, ease of switching between satellite and apps, etc.

  Answered 6 years ago by LisaEVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this TV come with the sling tv app pre loaded

Asked 6 years ago by Steve.

• A:Answer I was wrong on my first comment. It does have the Sling app loaded on it. I missed it the first time I looked!

  Answered 6 years ago by AlanMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHave the problems with the PS4 being fixed, Thanks,E.W.

Asked 6 years ago by RoegMale.

Q: QuestionWhere the tv is going to be, the room has 4 windows. How does it perform in a bright room and how is it with reflections, like from windows, people, etc.?

Asked 6 years ago by Patty.

• A:Answer Mine is across from my bay windows and have had no problem viewing during the day time.

  Answered 6 years ago by DomRedVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the Samsung 55 q6f compatle with an I phone 7plus to mirror

Asked 6 years ago by Aggie59.

• A:Answer Yes, the product is compatible with Iphone 7 plus to mirror.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question