“I’m attempting to mount the Q60T 55”, the documentation says M8 sized bolts/screws are needed to mount the hardware. However the M8 sized bolts/screws do not tighten securely in the back of the TV and appear to be too small for the holes. Please advise.”
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Use spacers or washers either between the tv and bracket or under the head of the bolt if you want a more low profile option.
Sorry, there was a problem. Please try again later.Hello Peter -- I am sorry to hear you are having trouble mounting your TV. If you continue to have issues - Please use these tools to help further troubleshoot your issue. 1) Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week 2) LiveChat or Text: https://www.samsung.com/us/support/contact/ 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ or Best Buy does mounting and installation - here is a link to the services available. https://www.bestbuy.com/site/searchpage.jsp?st=geeksquad+install&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys ^Cristian
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