“Just bought this TV last weekend. Yesterday during the Superbowl my TV froze 5 times, and the remote wouldn't unfreeze it. I had to unplug the power source each time. The remote battery was at 100% per the settings. Has anyone experienced this?”
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Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist
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