“Can't fit the picture to the screen when using Amazon Prime (i.e. I have black bars at the top and bottom). When I go to change picture size settings it says it says "this function isn't available". Didn't have this issue on my last TV. Is there a fix?”

Asked by MickeyD 3 years ago

1-2 of 2 Answers

I started with Amazon on my Roku & don't want to hassel with payments getting messed up so I use prime thru Roku with pictures now enhanced, no problems
Answered by Billie 3 years ago
Sorry, there was a problem. Please try again later.
MickeyD - So that we can best assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
Answered by Samsung 3 years ago
Sorry, there was a problem. Please try again later.