Questions & Answers

Q: QuestionWhy are the words out of sync with the actors lips on my tv? It starts off okay then they get out sync. If we pause it and restart it then it’s okay but soon after it gets out of synch again. Very hard to watch a show or movie. How do we fix this?

Asked 3 years ago by 1234.

• A:Answer 1234 - I'm sorry to hear of the lip sync issues you're experiencing. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: QuestionHow big is the box it comes in?

Asked 3 years ago by JOy.

• A:Answer JOy - Here are the dimensions of the 55" Q80B TV in its shipping box (WxHxD in INCHES): 57.4 x 33.1 x 7 ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionI rely on the available built in “channels” on my current TV (like Roku and Amazon Prime) for my entertainment. What is built in to this model?

Asked 3 years ago by EndUser.

• A:Answer Hi Del - The Q80B is a Smart TV that features a built-in App Store, allowing you to choose and download from hundreds of available apps such as Hulu, Netflix, Prime Video, and many more. We are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more. ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: Questioni did not get a owners manual for my Samsung QN55Q80BAFX how do i get one?

Asked 2 years ago by mikey.

• A:Answer Ithink the only way is to go online and download it.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questiondoes the tv include a DVR

Asked 2 years ago by Mike.

• A:Answer There is no DVR included with the TV. I have a DVR through my cable supplier,

  Answered 2 years ago by BassetHoundMaidVerified Purchase

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Q: QuestionDoes this tv include the 3 month free xbox ultimate game pass?

Asked 3 years ago by Zack.

• A:Answer Hi Zack - Yes, the Q80B TV is included in the Xbox Game Pass promotion. ~ Samsung Specialist

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the length of this TV's power cord?

Asked 3 years ago by los30.

• A:Answer 5' AC Power Cord.

  Answered 3 years ago by JazzWesVerified Purchase

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Q: QuestionJust curious but would an 8K high speed HDMI cable work with this tv???

Asked 1 year ago by Chris.

Q: QuestionIs iPhone mirroring available?

Asked 2 years ago by Anonymous.

• A:Answer yes, I can mirror from my phone, although it isn't always as seamless as I would like

  Answered 1 year ago by MelanieRVerified Purchase

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Q: Questionis this TV wifi 6 ready?

Asked 2 years ago by bebo.

• A:Answer Yes. Thats the only way I have it connected. No wires except power.

  Answered 2 years ago by KevinVerified Purchase

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Q: QuestionDo I need to buy a 4k hdmi cord for this TV or can I use my regular hdmi cord from a previous purchase from 2013.

Asked 2 years ago by Sexxy.

• A:Answer Regular hdmi will work but if you're streaming or gaming I'd recommend a high speed hdmi

  Answered 2 years ago by RalphieVerified Purchase

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Q: Questioncan you wall monnt this model?

Asked 2 years ago by sail4dale.

• A:Answer Yes, and they made it easy to do so.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionmy cable supplier Spectrum-- says this tv has problems that prevent it being compatable with their cable dvr boxes. this makes my $i,ooo purchase a total waste of money is there anything that can be done?

Asked 2 years ago by Anonymous.

• A:Answer It works with my spectrum dvr box but spectrum doesn't have 4k

  Answered 2 years ago by RalphieVerified Purchase

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Q: QuestionShould this tv have a protective film on the screen that needs to be removed? The one I just got didn’t have it and all the other TVs I have purchased had it.

Asked 2 years ago by Rob.

• A:Answer Mine had film

  Answered 2 years ago by RalphieVerified Purchase

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Q: QuestionCan I download any networks or tv streaming service I want to? Like Frndly tv, KLOWDTV, Philo tv?

Asked 2 years ago by AngH.

• A:Answer The TV is wifi ready, so you can access anything on the net once you connect through wifi.

  Answered 2 years ago by KevinVerified Purchase

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Q: QuestionIs there the capability to connect DVD players to this tv?

Asked 2 years ago by Sandcec.

• A:Answer As long as it's a hdmi connection

  Answered 2 years ago by RichardCVerified Purchase

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Q: QuestionDo you deliver, set up, & take old tv away??

Asked 2 years ago by Anonymous.

• A:Answer No i picked and installed the set

  Answered 2 years ago by MrimnothappyVerified Purchase

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Q: QuestionWhy does your Google carousel ad call this a "Samsung - 3D - 55” Class Q80B QLED 4K Smart Tizen TV" when there clearly isn't any 3D functionality?

Asked 2 years ago by ClickbaitVictim.

Q: QuestionAnyone have purple spots when they first turned on their TV?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 2 years ago by RichardCVerified Purchase

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