Questions & Answers

Q: QuestionI have 60" of wall space to hang this tv. The spec says it is almost 50" wide. How do I know that there is available support for the tv? If this tv is too large, what would be the correct size to purchase?

Asked 5 years ago by Longranger.

• A:Answer Hello Longranger, For a 60" wall space, I would recommend no bigger than a 65" Terrace TV at its widest it is 57.7 inch. here are the full dimension of the TV (INCHES W x H x D): TV: 57.7 x 33.5 x 2.4 For more information on delivery/installation services, please contact your local Best Buy or visit https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032 ^Cristian

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you use in colder temperatures?

Asked 1 month ago by BamBam.

Q: Questiondoes this tv have the youtube tv app and xfinity/comcast app?

Asked 3 months ago by Anonymous.

Q: QuestionWhat is the temperature rating?

Asked 9 months ago by Samsung.

• A:Answer The Terrace Partial Sun is operable up to 122° F of ambient temperature; keep in mind that brightness may decrease to protect panel in certain high temperature and sunlight conditions. ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionHow much does the 55 weigh?

Asked 11 months ago by DMaven.

• A:Answer DMaven - You can find this information on this model’s product page – just click Show Full Specs and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-the-terrace-series-55-class-qled-outdoor-partial-sun-4k-uhd-smart-tizen-tv-2018/6420351.p?skuId=6420351 ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionSo this 55" tv is 6 years old, only 4k, not OLED. What makes it $3500?

Asked 1 year ago by kap64.

Q: QuestionCan this tv be used on a retractable mount that pulls the tv back up to the ceiling making it lay flat (screen down ) ?

Asked 1 year ago by Lakelife.

• A:Answer Lakelife - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat does partial sun mean?

Asked 1 year ago by rick.

• A:Answer Hi rick - The Terrace Partial Sun is designed for placement and use in outdoor shaded environments. The TV can be partially exposed to ambient or non-direct sunlight, but direct sunlight should be avoided. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the Samsung support Hulu tv

Asked 1 year ago by Eric.

• A:Answer Eric - Yes, the Hulu app is available. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan a fire stix be used on this model?

Asked 1 year ago by sandi.

• A:Answer Yes

  Answered 1 year ago by MeTooVerified Purchase

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Q: QuestionCan a fire stix be used on this Tv>

Asked 1 year ago by sandi.

• A:Answer Hi sandi - You can connect a streaming device via HDMI; you can also take advantage of the built-in App Store to choose and download from hundreds of available apps - no streaming device needed. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this tv get rained on full wet?

Asked 1 year ago by Rico.

• A:Answer Yes

  Answered 1 year ago by MeTooVerified Purchase

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Q: QuestionI have an Terrace out door tv and want to connect a cable box. Is the TV HDMI a mini receptable or regular size. I could not find the HDMI regular size outlet.

Asked 2 years ago by Ralph.

• A:Answer You have to unscrew the panel on the back to access the HDMI ports. They are full size

  Answered 2 years ago by Anonymous

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Q: QuestionLots of Questions on the 55" being used in Full Sun, why is there not a 55" Full Sun Version? Those who want the biggest TVs in Full sun probably have enough money to have a roof over their outdoor TV. Any plans for smaller Full Sun TVs?

Asked 2 years ago by Mtcasing.

Q: QuestionIs this a true Full Sun TV?

Asked 2 years ago by Vaughn.

• A:Answer It is not in the sun, under protective cover

  Answered 10 months ago by Anonymous

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Q: QuestionDoes the Samsung 55" Terrace series have port to hook up to rgb outdoor speakers?

Asked 2 years ago by Floridamom.

Q: QuestionAt rear of my (always shaded) 55" Terrace TV I hear a "CONTINUOUSLY RUNNING" fan sound 24X7 whether TV is turned On or Off. Sound goes away only if I unplug the TV. Won't a "CONTINUOUSLY RUNNING" fan (even when TV is Off) cause premature fan failure?

Asked 2 years ago by JoJoJo.

• A:Answer You said you just purchased a Terrace TV that does not have this fan noise 24X7 problem. But you returned a TV from a different manufacturer that did have this issue. Was the TV that had this fan problem and you returned a Samsung Terrace TV or another brand TV?

  Answered 2 years ago by Anonymous

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Q: QuestionIs a wall mount included? If so is it fixed or does it swivel?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 1 year ago by MeTooVerified Purchase

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Q: QuestionHi - I just purchased a 55 inch Samsung Terrace TV - It's currently wall mounted, but we want to move it onto our patio and place it on a stand. Does someone make a TV stand for this TV??

Asked 2 years ago by Stewart.

• A:Answer No

  Answered 1 year ago by MeTooVerified Purchase

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