Used the oven for the first time in Convection Bake mode. Burnt the food on the top rack to a crisp since I apparently put the top rack too close to the top heating element. How do I use the top oven well without broiling all my food? null

Question

Samsung · Accepted Answer

Hi SJ,

Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a range for your kitchen and we hope it is up to your standard.

I have shared the user manual link below. Please access the link and turn to pages 24, 25, 27, 32, 40 for more details with using the convection of your range.

https://downloadcenter.samsung.com/content/UM/202105/20210504153248795/NX60T8751SS_AA_DG68-01219A-05_EN_MES_CFR_210422.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144396009

Leo

Answer

Depends on type of dish your making.    During the convection option, You may have to adjust the temp when using the very top

“Used the oven for the first time in Convection Bake mode. Burnt the food on the top rack to a crisp since I apparently put the top rack too close to the top heating element. How do I use the top oven well without broiling all my food?”

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