“First time use my oven for o bake and i notice a fire coming out in the oven burner is this normal?what should i do?”
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Dondon, your safety matters. Allow us to help. The oven you have is a convection oven, which means it uses a fan to circulate the oven's heat. Therefore, it should not have any fire. Here is a guide on how to use your convection oven. Please click on every option to learn more. How to use your Samsung convection oven https://www.samsung.com/us/support/answer/ANS00089663/ We recommend you follow this guide to avoid fire in your oven burner. • Do not use aluminium foil or any similar materials to cover any holes or passages in the oven bottom or oven rack. • Keep the oven free from any grease buildup. Please refer to your user manual for more details. Turn to page 10, "Oven safety." User Manual https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150543079) to help our team pull up your information. Have a great day. ^Camille
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