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Page Showing 81-91 of 91 questions
  • QuestionWhen this would be available?

    Asked by Spacedecorator.

    • Answer Dear Valued BestBuy Client, To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

      Answered by Samsung

  • QuestionDoes installation include removing the door handle so that it will fit through the door?

    Asked by Sinjin.

    • Answer Dear Valued Best Buy Client, To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern. Leo

      Answered by Samsung

  • QuestionHi, is the broiler powerful? What is the btu rating? Thanks

    Asked by Vintner25.

    • Answer Hi Vintner25, That's a great question! The four burners on this gas range have a combined power of 53,500 BTU. For more information on each burner's power, please refer to the table on page 16 of the manual: https://downloadcenter.samsung.com/content/UM/202208/20220805132916712/FULL_NX60A6111SS_AA_DG68-01341A-03_EN_MES_CFR_220804.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145123414) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa

      Answered by Samsung

  • Questionhow to set time for this model ?

    Asked by Andy.

    • Answer I'm happy to help with this, Andy! First, I have this link (https://bit.ly/3Ch5ddh) to the user manual for this model. Page 15 has step by step instructions on how to set the clock. ^Jecca

      Answered by Samsung

  • QuestionIs it possible to purchase a middle grate to use for the center eye when the griddle is not needed?

    Asked by DACleve.

    • Answer Great question, DACleve! This model does not have a compatible center grate that can replace the griddle that comes with it. However, we do have several models that come with both a grate and a griddle that can be switched out. ^Jecca

      Answered by Samsung

  • QuestionJust had my new stove delivered. How do I change the time?

    Asked by Time.

    • Answer Just call

      Answered by Georgia

  • Questionwhat is the height from the floor to counter top

    Asked by Anonymous.

    • Answer Hi there! I am able to provide the full dimensions of this model, which are: 29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D. However, these dimensions do include the top section where the control panel is located. ^Jecca

      Answered by Samsung

  • QuestionWill the boxed unit fit in back of a Surburban? or need a truck?

    Asked by Anonymous.

    • Answer It should. You'll have to put it on it's back. But tape measure door opening on your surburban.....that'll answer it for sure and without doubt ! Have a great day!!

      Answered by TateM

  • QuestionWhat size gas line do you need for this oven? The Manuel that comes with it has no info on it.

    Asked by Steven.

    • Answer I'm happy to help with this, Steven! First, here is a link (https://bit.ly/3n0toZe) to the installation manual for this model. Page 15 has detailed information about the gas line requirements. ^Jecca

      Answered by Samsung

  • QuestionOven is stuck in “keep warm” mode instead of of preheating. Pressing the “keep warm” button doesn’t turn it off. Gas is connected. Everything else appears to be working fine. Help!

    Asked by Bobs.

    • Answer Hi Bobs, We understand how you feel regarding this range. We are here to help you. The range will automatically preheat for 5 minutes after selecting the cooking mode. To remove the "Keep Warm" function, you may press the OFF/CLEAR button. Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149177462), and it will help our team pull up your information. ^Rodel

      Answered by Samsung

  • QuestionHello , My stove is showing the code c-f2 what does that mean

    Asked by Cf2stove.

    • Answer Its a communication error between the buttons and the circuit board. Mine has the same issue currently and thats what I've learned through searching the web and samsung website. Best bet is to replace the touchpad (the buttons). If that doesnt work replace the circuit board. I hope thats helpful.

      Answered by Anonymous