“The oven isn’t preheating correctly…set a temp and 20mins later it’s only warm. Doesn’t get up to set temp. Can shut off and turn on over and over and randomly it will work, but it’s working less and less and it’s not even 4 years old!!”
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Hi there, We understand how you feel regarding this range oven. We are here to assist you. Please see page 38 of the user manual for steps to take when the oven does not reach the set temperature. https://downloadcenter.samsung.com/content/UM/202502/20250214150538456/O_01._DG68-01341A-08_IB_FULL_NX60A6111SS_AA_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1150267888), and it will help our team pull up your information. ^Rodel
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