“Bought gas oven in July 2024. The riight knob for the smallest burner does is stuck when trying to turn. It can be push in lightly but can not be turned on the left, Cleaned the knob it's not damaged and works on other burners.”
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Hi there, We understand how you feel regarding this range. We are here to help you. We recommend checking the resources below for steps to take when one of the burners is not working. One burner on the cooktop does not work: https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147866245), and it will help our team pull up your information. ^Rodel
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