“I bought the new washer for two weeks, but for some reason, it can’t power on now. Any suggestion? Thanks.”
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It’s broken.
Sorry, there was a problem. Please try again later.Hello Jason, Thank you for reaching out and letting us know your inquiry on what to do because, for some reason, your Samsung washer does not turn on two weeks after you purchase it. We apologize for the inconvenience that this might have caused you. We're here to help. Attached is a link to the troubleshooting guide that you can check, which may help fix the power issues with your Samsung washer. https://www.samsung.com/us/support/troubleshooting/TSG01203022/ You may also refer to the link below for additional information about the warranty of your Samsung washer. https://www.samsung.com/us/support/service/warranty/WV60M9900AV/A5 For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144301579 -Angelica
Sorry, there was a problem. Please try again later.Call for warranty service.
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