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I'd like to help, jenny! I can give you this link (https://bit.ly/2VdRAsv) that can help you make sure you have the right app as well as how to use it. ^Jecca
Sorry, there was a problem. Please try again later.Samsung SmartThings. Once connected there, I was able to link SmartThings to GoogleHome. I think the step most people might miss is you have to use your phone, go to Wi-Fi settings and connect to the washer. This is how you give the washer the info it needs to connect to your home Wi-Fi; repeat same steps for the dryer. Ours worked easily following the directions. If yours doesn’t I’d assume a problem and call bestbuy.
Sorry, there was a problem. Please try again later.smart thin app
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