“Where do you put detergent for presoak? I bought to soak items in top but see I can’t do that from other qs here, :/ what about lower washer? Where do I add presoak detergent?”
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Hello Lauren, Thank you for reaching out. We appreciate you letting us know your inquiry on where you add presoak detergent in this Samsung washer. We understand how important this information is for you, and we'll be glad to look into this for you. As per checking, the lower washer provides three cleaning agent compartments: the left-most compartment for the main wash, the right first for bleach, and the far-right for fabric softener. You may refer to pages 41-42 of the product's user manual to learn more about the lower washer of your appliance. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144597959 -Angelica
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