“All of a sudden I can only open the upper door. I can't open the full door.”
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Let's go ahead and help you with your oven door, Arthur. For you to fully open the oven door, here are the steps: 1. Hold the lever-less area of the handle, and then pull. 2. This will open the whole door. Please see page 21 under the "How to use the full door" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202309/20230920161659379/O_01._DG68-01379A-02_IB_FULL_EN.pdf Have a great day. ^Camille
Sorry, there was a problem. Please try again later.You must be pressing down on the lever that’s on the door handle.
Sorry, there was a problem. Please try again later.