“The right front power burner is great for getting large pots to a fast boil but when turned down to its lowest it is still too high a heat to then simmer. Is there a way fix this?? I can’t even use my fry pan on this burner because the heat is too high.”
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Sorry, there was a problem. Please try again later.Hi Dee, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel. I have shared a link below that will help with your concerns with the range. https://www.samsung.com/us/support/troubleshooting/TSG01001946/#flame-is-an-unusual-size-or-shape I have also shared the user manual link below. Please access the link and turn to page 55. https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144392973 Leo
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