“Is my new stove top really permanently damaged after one boil over that I attended to immediately? Cleaned multiple times with vinegar/baking soda. Minimal success. I didn't realize you can never have a boil over incident. What are the odds of that?”
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I have no issue with boil over happened a few times was able to clean.
Sorry, there was a problem. Please try again later.Hi Tex, We empathize with your experience with this Samsung range model. We are here to help you out with it. I have shared below a Samsung link that will help with your experience. The link has an embedded link that we recommend watching in full. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146738991 to help our team pull up your information. Leo
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