“Anyone else notice there is a lighting issue? The touch face is hard to see and no light on the panel? I have to use my I phone flash light to program my stove. Very inconvenient.”
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I don’t have this issue, My kitchen light is always on whenever I cooked my meal.
Sorry, there was a problem. Please try again later.Hi Adolfoc1, Thank you for your honest feedback, and we hope you are in good health. We are saddened that the control panel isn't ideal and working as intended to your standards. Your feedback helps us understand where we can take steps to improve our product and service. I have shared a Samsung link below to address your concerns with the control panel of the range. https://www.samsung.com/us/support/troubleshooting/TSG01110183/ I have also shared the user manual link below. Please access the link and turn to page 53 for additional steps not part of the first link I shared. https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf Your range is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of: One (1) Year Parts and Labor Please click on the link for complete details of warranty coverage. https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144664448 Leo
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