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Greetings! We understand your predicament when you get an error code on your Samsung range model. We are here to help you. The error code C-21 means that the internal temperature is abnormally high. I have shared the steps below that you can take to help with your experience. 1. Press OFF/CLEAR. 2. Restart the oven. 3. You may disconnect all power to the range for at least 30 seconds and then reconnect the power. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo
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