“I read that you ovens have a problem with surface peeling inside. Is this true and if so, how is this problem corrected?”
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My questions was not about the cooktop, it was about surface peeling on the inside of the oven. Can you answer if this is a problem and if so, how your company addressed it.?
Sorry, there was a problem. Please try again later.Hello Barb, Thank you for reaching out and raising your question about the Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - White. I understand you want to know if the product has a problem with surface peeling inside. We are here to help. The smooth sleek finish of your electric or induction cooktop surface can put a real shine on your kitchen, but if not taken care of properly, stains and other marks can easily mar its surface. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001943/ to guide you on the issue. I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00060833/ for some tips on how to clean and care for your Samsung electric cooktop. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144364841. -Noraina
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