“How do you remove the knobs for cleaning. I am trying to pull off but they won't budge and don't want to break them”
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First, make sure all the surface burner knobs are in the OFF position. To remove a knob, hold one at top and bottom (I use thumb and forefinger) and pull the knob toward you off the control valve stems, using a slight up and down wiggling motion if needed to remove them. If you are going to take more than one knob off at a time, take special care to remember which goes where since not all controls/knobs are the same. If you are anxious about this, maybe only clean one at a time. Clean knobs in warm, soapy water. Rinse and dry thoroughly. When putting a knob back on, be sure to line it up exactly as it was when you took it off (vertical, with marker up so the replaced knob indicates the OFF position)
Sorry, there was a problem. Please try again later.Thank you for reaching out about this, Biscotgti. The best way to maintain an electric range is by cleaning up the spills right away. Please watch how to properly remove the knobs at exactly 1:20 into this video: https://www.youtube.com/watch?v=pCLkUo4ns6w To make sure to reattach it in the correct orientation, please refer to pages 24 to 25 of the user manual: https://downloadcenter.samsung.com/content/UM/202206/20220613144743273/NE63T851_AA_DG68-01210A-05_EN_MES_CFR_220414.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145129061) to help our team pull up your information when you message us. Thank you for choosing Samsung. Have a wonderful day! —Vannesa
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