“My oven burns rolls, pie crust and and type of breads. Any advice?”
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DanM, thank you for asking. Let's get the details you need. We recommend checking this guide if your oven burns the food you are baking. Samsung oven temperature issues https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-cook-well Please refer to your user manual for details on using the oven rack. Turn to pages 34 to 35, "Using the oven racks." User manual https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151650651) to help our team pull up your information. Have a great day. ^Camille
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