“When using the griddle, should you turn on the front and the back burner? I find otherwise only the first two thirds of the griddle heat up”
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I turn on both burners and preheat for 5 mins.
Sorry, there was a problem. Please try again later.The front burner can be used with or without the center griddle portion.
Sorry, there was a problem. Please try again later.Hi Rory, We appreciate your question about the front and back element for the griddle. It is preferred to have the left rear and the left front including the bridge (space between the left rear and left front element) for the entire griddle to be heated. Please refer to pages 23 - 24 of the user manual I have shared below. https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144921909 and it will help our team pull up your information. Leo
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