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Your cooking convenience is our priority. Let's help you out, Terri. This guide will explain the noises from the oven and suggest steps to take. For additional help, we recommend clicking on the embedded link. Samsung cooktop and range sounds and operational noises: https://www.samsung.com/us/support/troubleshooting/TSG01110180/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148554239, to help our team pull up your information. Have a great day! Chrystel
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