“I've noticed that the whole glass top of my range gets hot when only using one element. Is this normal? My old range would not get hit like this only around the element. I've noticed it gets very warm even up to the front edge of the glass top. Thank u”
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Yes, Dario, the cooktop can heat up even using only a single element. For the details, please see the GLASS/CERAMIC COOKING SURFACES on page 11 of the manual in the "DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS." section. Manual https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148748252) to help our team gather your information. Have a great day. ^Charles
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