1-2 of 2 Answers
Hi Packard, We appreciate your question about the element diameter of the cooktop. The biggest element has a diameter of 11 inches. When using a 12-inch pan, the pan's 11 inches will be heated properly if centered accordingly on the element. Please refer to page 27 of the user manual for using the correct size cookware. https://downloadcenter.samsung.com/content/UM/202112/20211214154921478/NE63B8211-00_EN-MES-CFR_211208.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number 1144827723 and it will help our team pull up your information. Leo
Sorry, there was a problem. Please try again later.It will be hot wherever your pots or pan made contact.
Sorry, there was a problem. Please try again later.