“Bought this model two Super Bowls ago so a little over a year now by a couple months. When I turn the tv on the screen is completely gray. I can hear sounds in the background and from the menu but no picture.. help!!!?? We quarrentined woth 3 kids”
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Call Samsung support. They can probably guide you through what it is. Probably the display is a goner.
Sorry, there was a problem. Please try again later.1. Try pushing the "Inputs" button at the top of the remote to make sure you're on a good input. 2. Try unplugging it for at least 30 seconds and then plugging it back in. 3. Push the "Settings" button and check the brightness setting. Kids might have gotten into it and changed something!
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