Questions & Answers

Q: QuestionDoes this TV have HDMI 2.1 input?

Asked 4 years ago by Kash.

Q: QuestionIs this a 120hz tv

Asked 4 years ago by Mike.

• A:Answer Hello Mike, Yes, the 65TU9000 does have 120Hz panel with Motion Rate 240 that keeps up with high-speed action. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: Questionare there any options on different stands models that i can interchange with the class 9 series

Asked 4 years ago by sempia8.

• A:Answer Hello sempia8, Yes, Please check out Best Buy for universal table top stands. https://www.bestbuy.com/site/kanto-tabletop-tv-stand-for-most-flat-panel-tvs-up-to-65-black/6114307.p?skuId=6114307 ^Cristian

  Answered 4 years ago by Samsung

  
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Q: Questionhow high are the legs from lower edge of tv we have a zvox soundbase that is 3 1/2 inches high will it clear? thank you

Asked 4 years ago by gary.

• A:Answer No

  Answered 4 years ago by DigitaldenVerified Purchase

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Q: QuestionIs this TV backlit or edge lit LED? Samsung says its backlit / Best Buy says its edge. I thought all series 9 TV's are backlit? Thanks in advance for any clarification.

Asked 4 years ago by TomTom808.

• A:Answer This is backlit and a very excellent choise for a tv!!!!

  Answered 4 years ago by ImpacVerified Purchase

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Q: QuestionDoes this have 120hz?

Asked 5 years ago by TechGuy.

• A:Answer Hi TechGuy! Yes, the RU9000 features a native refresh rate of 120hz with a 240 motion rate. ^Tim

  Answered 5 years ago by Samsung

  
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Q: Questionmy cabinet is 67" (measured at an angle)...will it fit?

Asked 5 years ago by Lolo.

• A:Answer Hi Lolo! The width of the 65RU9000 is 57.3". ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionWhy was the display technology down graded to edge lit? 8 series provides direct lit

Asked 5 years ago by Sam.

• A:Answer Hi Sam, the 65" RU9000 is an edge lit TV which uses a light guide to spread the backlight throughout the screen. This gives it a much thinner profile than many direct lit TV's. Great question! ^Scott

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this TV work with Apple airplay or airplay 2 to stream audio music and or videos?

Asked 5 years ago by Julia.

• A:Answer Hi Julia! Yes, the RU9000 is compatible with AirPlay 2. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you install this TV on the wall?

Asked 5 years ago by Spencer.

• A:Answer Hi Spencer! You can absolutely wall mount the 65RU9000 with any universal wall mount with a VESA Standard of 400mm x 400mm. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionHello, Does this TV come with the Smart One Remote or it comes with the one with 2 millions buttons?

Asked 5 years ago by Lala89.

• A:Answer Hello Lala89, the 65RU9000 comes with a Samsung One Remote, which is a smart remote you are looking for. ^Cristian

  Answered 5 years ago by Samsung

  
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Q: QuestionWhy movies on Netflix are too dark? Any idea how to fix it I used too have the 8000 series and is much brighter

Asked 5 years ago by QOTUZ.

• A:Answer Hi QOTUZ, If you change the picture mode between natural, dynamic, standard, etc. you will likely find the right setting for that content. Enjoy the TV! ^Scott

  Answered 5 years ago by Samsung

  
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Q: QuestionAre the HDMI ports 2.1a? At least one or all?

Asked 5 years ago by Nmayer79.

Q: QuestionHow much does it cost to have the Geek Squad come out and wall mount a 65 inch new TV? I want to purchase the 65 in. Samsung 9 Series 4K.

Asked 5 years ago by Joanne.

• A:Answer Hi Joanne! for more information on Geek Squad Services, please contact your local Best Buy or visit: https://www.bestbuy.com/site/services/tv-home-theater-services/pcmcat138100050024.c?id=pcmcat138100050024 ^Tim

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this tv have hdmi 2.1?

Asked 5 years ago by Colton.

• A:Answer Hello Colton, Yes, the 65RU9000 does have some HDMI 2.1 compatibility. For better HDMI 2.1 support please check out the 65Q70T. https://www.bestbuy.com/site/samsung-65-class-q70t-series-led-4k-uhd-smart-tizen-tv/6402399.p?skuId=6402399 ^Cristian

  Answered 5 years ago by Samsung

  
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Q: QuestionCan you download Roku from the app pages?

Asked 5 years ago by Anonymous.

• A:Answer Hello there! You can download the Roku app from your TV's built-in App Store. ^Celina

  Answered 5 years ago by Samsung

  
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Q: QuestionDid the 9000 series replace the 8000 series and what is difference

Asked 5 years ago by Jay.

• A:Answer Hi Jay! The RU9000 and TU8000 are both new 2020 Samsung models. The RU9000 features several different features such as Motion Rate 240 (120Hz), Auto Game Mode with Freesync VRR, and "Works With" Alexa and Google Assistant. The TU8000 has Motion Rate 120 (60Hz), Ambient Mode, and built-in Voice Assistants. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionIt’s looks like this TV is 120hz? Do I get the 120 hz if I’m streaming sports and other shows or is that only if I am hardwired through a specific HDMI port? I stream sports and tv through the spectrum TV app. Thanks.

Asked 5 years ago by Nick.

• A:Answer Hi Nick! The RU9000 is a 120Hz panel. There is no specific content or port needed for this feature. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionIs the 65 9000 the top of the line or is there a better 65 9000 samsung Would you say Samsung is a good choice or is there a better one. If so what brand and how much would the cost be

Asked 5 years ago by Anonymous.

• A:Answer Hi there! The RU9000 is a great TV; the RU9000 features our Crystal 4K Processor, as well as Crystal Display for bright, vivid colors. If you were looking for a premium 4K model, we recommend checking out Samsung's Q90T at Best Buy: https://www.bestbuy.com/site/samsung-65-class-q90t-series-led-4k-uhd-smart-tizen-tv/6402412.p?skuId=6402412 ^Gina

  Answered 5 years ago by Samsung

  
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